Retuns And Refund Policy

At Vibestopia, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

✅ Returns

  • We accept returns within 30 days of delivery.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.

  • Certain items (like personal care tools or grooming devices) may be non-returnable for hygiene reasons unless faulty.

🔄 Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable, unless the item was damaged or incorrect.

🔁 Exchanges

  • We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our support team.

🚫 Non-Returnable Items

  • Gift cards

  • Opened beauty or hygiene tools (unless defective)

  • Sale or clearance items (if marked as final sale)

📦 Return Process

  1. Email us at support@vibestopia.com with your order number and reason for return.

  2. We’ll provide return instructions and the return shipping address.

  3. Pack the item securely and send it back using a trackable shipping service.

💬 Need Help?

If you have any questions about your return or refund, contact us anytime at support@vibestopia.com — we’re happy to assist!